MedStar Health Resident and Fellow Resource
Caring for your family while you are at work can be a challenge. Whether it is after-school care, caring
for a child who is home ill or the responsibility for aging loved ones, sometimes you need additional
support, even at a moment’s notice. MedStar Health provides all residents and fellows in training
programs at our hospitals a membership with Care.com. Care.com is a family care service that can help
you find caregivers for your family, including your child, parents/grandparents.
• Self Service search for care needs: access to a search database of providers for your family care
needs including care for an elderly adult, child, home, pet, or tutoring.
• Backup Care: last-minute caregiver for in-home or in-center childcare, or in-home adult care.
Caregivers in the backup care program have already been vetted and background checked.
These are nanny quality caregivers for children and home health agency resources for adults.
Employee Assistance Program (EAP)
Business Health Services, MedStar Health’s Employee Assistance Program (EAP), provides you and your
household members with free, confidential assistance to help with personal or professional problems
that may interfere with work or family responsibilities. Services are available 24 hours a day, 7 days a
week at 1-866-765-3277 or portal.BHSonline.com (username: medstar).
The Physician Concierge program provides you with personalized care planning, access and navigation to
well-being and convenience resources. They can help with work or life challenges; emotional, social,
physical, financial or career-related support. The Physician Concierge service provides confidential and
unlimited support from Guide Care Concierges, Master’s-level clinicians dedicated to helping our
physicians feel their best. Please contact 1-800-554-1399 or https://www.medstarhealth.org/physicianwell-being/concierge-service/
Georgetown Dahlgren Library
Online access to the Dahlgren Memorial Library provides our residents and fellows with electronic
resources of over 6,400 journals, 140 health focused databases, 20 point of care tools, and over 4,500
Lactation Rooms with Refrigeration
All MedStar teaching hospitals have a dedicated lactation space with refrigeration. Please see your local
GME department for room locations.
All of our teaching hospitals provide residents and fellows with money for meals. Please see your local
GME department for details.
Reimbursement for Travel Home if Too Fatigued to Drive
Residents and fellows may use a transportation service such as a taxi or basic Uber/Lyft to get home if
they are too fatigued to drive. Program director approval is needed, and receipts must be submitted to
your local GME department within 30 days of use.
Outlook on Mobile Phones
MedStar provides all residents and fellows with mobile access to their email via the Boxer or Outlook
apps. See your local GME department if you require assistance.
Cerner on Mobile Phones
Cerner PowerChart Touch mobile apps allow for signing of orders, reconciling deficiencies, charting, as well
as viewing of patient clinical and diagnostic information directly from a mobile device. Within the
PowerTouch suite, the Camera Capture app allows for image upload to the medical record, facilitating
documentation and clinical information relay in a HIPAA compliant fashion.
Research and Statistical Support
Through the MedStar Health Research Institute, residents and fellows are offered up to 30 hours of
support in research design, to include refinement of research ideas, specification of aims and
hypotheses, selection of data collection methods, sample size calculations, statistical analysis plan; data
extraction from electronic medical records; and data analysis, reporting of the results and abstract and
manuscript preparation. A link to MHRI resources for residents and fellows is as follows: